Axon — the engine that makes AI think
Every Gydr reply runs through Axon: it understands how customers phrase things in 50 languages, checks the answer against your real records before it goes out, and can hand over to a person.
Routes and if-else rules are conditions — not intelligence. Axon reasons.
Do you ship to Singapore, and how long does delivery take?
Yes — express delivery to Singapore arrives in 2–3 business days. Standard is 5–7 days. Want me to check stock for a specific product?
Core capabilities
What your chatbot can do
From customer support to personalised product suggestions — one chatbot covers both.
Customer Support
Answer common enquiries straight away, with no queue.
- Answers customer questions around the clock
- Automatic FAQ handling from your knowledge base
- Replies in the customer's own language
- Hands the hard ones to your team (Zanroo Desk or CRMeja, with more coming), with the conversation so far
Product Recommendations
Help visitors discover the right products with personalised suggestions.
- Personalised suggestions based on conversation context
- Cross-sell and upsell opportunities surfaced naturally
- Drawn from your real product catalogue and checked before it is sent
- Rich product cards with images, pricing, and links
Custom Skills
Shape your chatbot's behaviour with plain-language instructions.
- Define skills using natural language — no code required
- Tune personality, tone, and creativity per chatbot
- Assign multiple skills to a single bot for versatility
- Attach specific knowledge bases to each skill
Multi-Language
Serve a global audience without managing translations.
- 50 languages, detected automatically
- Replies in the language the visitor writes in
- No separate bots needed per language
- Language analytics to understand your audience
Simple setup
Three steps to a working assistant
Go from nothing to a working assistant — no technical skills required.
Train
Upload your FAQs, product catalogue, or documents. Your chatbot learns from your real business data — not generic content.
Configure
Set skills, choose a personality preset, and fine-tune tone and creativity. Tell your bot what to do in plain language.
Deploy
Embed chat on your site, share a hosted link, or add a floating bubble — then connect WhatsApp, Messenger, Instagram or Telegram.
Beyond scripted replies
AI that reasons, not just responds
Your chatbot doesn't just match keywords — it thinks through problems, searches your data, and answers from what it finds.
Grounded in your data
Every answer is drawn from your knowledge base. Replies are checked against your records before they go out, so it sticks to your real products and prices.
Multi-dimensional search
Instead of guessing, the AI searches your product catalogue, FAQs, and documents across multiple dimensions — combining meaning, structure, and cross-referencing for precise answers.
Context-aware conversations
Your chatbot remembers the conversation so far, understands follow-up questions, and keeps multi-turn chats coherent.
Unlike scripted chatbots that follow rigid decision trees, Gydr uses an intelligent reasoning engine with multi-dimensional search. When a customer asks a question, the AI breaks it down, searches your knowledge base across multiple dimensions — understanding meaning, navigating structure, and cross-referencing sources — then composes a reply from your data and checks it before sending.
Start building your AI assistant — free
Create your first chatbot, train it on your data, and see it in action. Card verified but never charged on Free.
500 free credits included. Upgrade when you're ready.