Every channel.
One AI.
Your desks.
Gydr answers for your business wherever customers ask — in their language, from your knowledge, day and night. The hard ones go to your team.
Free to start · Set up in minutes · English, Bahasa Melayu, 中文 + 47 more
Aroma Coffee
Online · replies in seconds
Do you have any coffee that is not too bitter?
Yes! For a smoother cup I'd recommend our Honey Process Liberica — low bitterness, notes of caramel and dried fruit.
Ground please. Can I collect tomorrow?
The problem
Enquiries pile up faster than your team can type.
42hours
Average time companies take to respond to a new enquiry.
Harvard Business Review, 2,241 companies
7%
Only 7 in 100 companies reply within the first 5 minutes.
Drift Lead Response Report, 433 B2B companies
60%
Of customers walk away after just one bad experience.
PwC, “Experience is Everything”
The upside: almost nobody answers fast. The businesses that do stand out immediately — that spot is still open in your industry.
How it works
Gydr sits in the middle — and answers first.
Customers ask on their favourite app. Your team keeps the desk they already run. Gydr connects the two.
Coming soon: Zendesk, Freshchat, LiveChat, Intercom, HubSpot, and Pipedrive. On the roadmap: TikTok.
Omnichannel
One AI, everywhere your customers already are.
Same knowledge on every channel. Replies adapt to each app: buttons where buttons work, plain text where they don't.
On the roadmap: TikTok.
Explore every channel →Use cases
Whatever you run, Gydr plugs into it.
Shopify or WooCommerce store?
Your catalogue in the conversation — product cards and links straight to each product page.
Sales advisor →
Got a help desk?
Gydr answers first. Routine questions stay out of your queue; the ones it passes on arrive with the full transcript.
Customer support →
Only have Google Sheets?
That's enough to start. Requests can land as new rows in the sheet your team already checks.
Store locator →
Why it answers well
Grounded in your knowledge, not guesswork.
Replies are checked against your records before they go out. So it sticks to your real prices, products and policies — update your knowledge once, and every channel answers the new way.
Our technology
Axon — the engine that makes AI think.
- Any phrasing, language or channel
- Replies checked against your records
- No scripted decision trees
- Knows when to call a human
“Routes and if-else rules are conditions — not intelligence.” Axon reasons.
Your customers are asking right now.
Be the business that answers first — on your website, WhatsApp, Messenger, Instagram and Telegram, in 50 languages, at any hour.