Support Teams & Service Businesses
Stop Answering the Same Questions. Let AI Handle It.
An AI chatbot that knows your policies, products, and processes — available 24/7, in any language, on any device. Your support team focuses on complex issues while the AI handles the rest.
The Problem
- Support teams overwhelmed by repetitive questions
- Customers wait hours or days for simple answers
- Hiring more agents is expensive and slow to scale
- After-hours enquiries go unanswered until morning
The Solution
- Routine enquiries are answered automatically, without a person
- Instant responses — under 3 seconds, every time
- Available 24/7 — weekends, holidays, overnight
- Your team focuses on high-value, complex cases
See It in Action
Real conversations showing how the AI chatbot responds to your customers — with answers grounded in your actual data.
Returning a Damaged Product
Hi, I received my order yesterday but the packaging was damaged and one of the items inside is broken. What can I do?
I'm sorry to hear that! We can absolutely help. Based on our returns policy, damaged items qualify for a full replacement or refund within 14 days of delivery. Here's what to do:
- Take a photo of the damaged packaging and the broken item
- Reply here with your order number and I'll start the return for you
- Once confirmed, you'll receive a prepaid return label via email
My order number is #38291. I'd prefer a replacement please.
I've found order #38291. I've initiated a replacement for the damaged item — a new one will ship within 1-2 business days. Your return label has been sent to your email. Is there anything else I can help with?
Capabilities
What It Can Do
Instant FAQ Answers
Upload your FAQ knowledge base and let the AI answer the questions your team gets asked hundreds of times a week — shipping policies, return windows, opening hours, appointment processes.
Document-Trained Responses
Upload policy documents, product manuals, or guides. The AI reads them, understands them, and uses them to answer customer questions accurately.
Multi-Language Support
Your customers speak different languages. The AI detects the language automatically and responds in kind — no separate bots needed.
Session Resolution Tracking
Every conversation is tracked as active, resolved, or expired. See which issues get resolved instantly and which need human follow-up.
Getting Started
Set Up in Three Steps
Upload Your FAQs & Documents
Add your most common questions, policy documents, and support guides to the knowledge base. Use CSV import for bulk FAQ uploads.
Create a Support Skill
Write a prompt that defines the chatbot's role: 'You are a customer support agent for [Company]. Help customers with orders, returns, and product questions.'
Deploy on Your Website
Add the chat bubble to your website with one code snippet. Your customers can now get answers 24/7 without waiting for an agent.
What changes
Business Impact
Repeat questions never reach the queue
Order status, returns and opening hours are answered from your own records the moment they are asked.
Answered at 3am the same as 3pm
No rota to fill, no overnight shift, and no backlog waiting for someone on Monday morning.
Your team keeps the hard ones
Anything the bot cannot ground in your knowledge goes to your desk with the full transcript attached.
One answer, every channel
Update your knowledge once and your website, WhatsApp, Telegram and Messenger all answer the new way.
Keep Exploring
More Ways Businesses Use Gydr
Automate Your Customer Support Today
Deploy an AI support agent in under 5 minutes. Your first 500 conversations are free.