Your brand.Two surfaces.
Theme the chatbot itself with Widget Theme (Starter+), and rebrand your team's Console dashboard with White Label (Growth+). Same brand identity, two distinct surfaces.
Widget Theme · Starter+
Brand the chatbot
Put your colours, logo and name on the chatbox. Your visitors see your brand, not ours — on every paid plan.
Custom colours
Match the chatbox to your brand identity. Set primary and background colours, text styles, and accent tones that feel native to your website.
Custom logo
Upload your logo to appear in the chat header. Your visitors see your brand — not ours.
Brand name
Set a custom brand name that appears in the chat header and greeting. Reinforce your identity with every interaction.
Hide the Gydr badge
Hide the 'Powered by Gydr' badge on every paid plan (and on accounts managed by an active partner).
White Label · Growth+
Your Console, your identity
White Label rebrands the Console dashboard for every member of your team. Replaces the Gydr logo and primary colour across the UI — sign-in, top bar, and accent colours follow your brand.
Growth plan and above
Top bar logo
The Gydr wordmark in the Console top bar is replaced by your logo. Every team member of your account sees your identity from the moment they sign in.
Sign-in page logo
The auth screen (sign in, sign up, password reset) carries your logo. Your team starts every session in your branded environment.
Primary colour
Buttons, links, status accents, and key UI cues across the Console use your primary brand colour. Visual consistency from end to end.
Applies to every team member
White Label is account-scoped — once your account owner enables it, every team member of that account sees the rebranded Console.
Custom domains · with White Label
Your own web address, end to end
White Label includes custom domains: your team signs into the dashboard at your address, and the hosted chat page lives on your domain too. Your team and your visitors see your own address.
console.gydr.ai → admin.yourbrand.com
AI personality
Tune your AI's personality
Choose from 9 personality presets on every plan, or fine-tune creativity, tone and response length with sliders (the sliders are on Growth and above).
Professional
Friendly
Enthusiastic
Empathetic
Witty
Concise
Creative
Advisor
Balanced
Fine-tune controls · Growth and above
Personalised welcome
Welcome screen and greetings
Set a custom welcome message and suggested questions, and arrange the welcome screen's sections with the welcome builder. When your site tells Gydr who is signed in (with a signed token or the WordPress plugin), the chatbot can greet them by name.
- Custom welcome message per chatbot
- Suggested questions on the welcome screen
- Arrange the welcome screen's sections with the welcome builder
Hi Sarah! Welcome back. How can I help you today?
I'd like to check on my recent order
Access control
Team management and access control
Invite your team and control who can do what. Role-based access keeps each person to what they need, and you can define custom permission sets for Members and Viewers.
Owner
Full control over account, billing, and team. Can transfer ownership.
Admin
Manage chatbots, knowledge bases, skills, and team members. Billing access included.
Member
Manage chatbots, skills and knowledge, but not billing or the team.
Viewer
Read-only access — view conversations and analytics without making changes. New invites start as Viewer.
Make it yours
Widget Theme for the chatbot, White Label for the Console, plus AI personality and team management.
Widget Theme from Starter. White Label from Growth.