Small Businesses & Owner-Run Shops
An AI chatbot for small business that answers customers while you run the shop.
The Problem
- Customers message at night and on weekends, and nobody is there to reply
- You answer the same five questions about prices, hours and delivery every day
- Hiring a full-time person for enquiries is more than a small team can justify
- Customers who wait for a reply often buy somewhere else
The Solution
- Gydr replies on your WhatsApp and website chat at any hour, from the information you gave it
- Write each answer once in your knowledge base and the chatbot reuses it every time
- No developer needed: you set it up from a dashboard in plain language
- When a customer needs a person, the chat is passed to you with the conversation attached
See It in Action
Example conversations showing how the chatbot answers your customers — from the knowledge you give it.
Capabilities
What It Can Do
Answers From Your Own Information
Add your price list, opening hours, delivery rules and common questions. The chatbot answers from them, and says so when it does not have the answer instead of guessing.
WhatsApp and Your Website
Put the same chatbot on your website and on a WhatsApp Business number your customers already use. Instagram and Messenger can be added later.
Works While You Are Away
Evening, weekend or public holiday, a customer who asks “are you open today?” gets an answer straight away.
Starts Free, Grows With You
The Free tier lets you try it with real customers. Move up to Starter or Growth when you want more messages, branding or channels.
Getting Started
Set Up in Three Steps
- 01
Add what customers ask about
Type in or upload your FAQs, price list and policies. Gydr turns them into a knowledge base the chatbot reads.
- 02
Describe how it should behave
Write a short instruction such as “You are the assistant for our bakery. Be friendly and keep answers short.”
- 03
Switch it on where customers are
Paste one snippet on your website and connect your WhatsApp number. Read the conversations from the dashboard and fix any answer you do not like.
What changes
Business Impact
Fewer repeat questions for you
The questions you answer every day are handled in chat, so you spend time on the work only you can do.
No missed messages after hours
Customers who write at night get an answer, and the conversation is there for you in the morning.
Your words, not generic ones
Replies are built from the prices and policies you entered, so the chatbot talks about your business, not a template.
Customers write in their own language
A customer who writes in Bahasa Melayu, Chinese or English is answered in the same language.
Give Your Customers an Answer Any Time
Set up your first chatbot in an afternoon. Start free, upgrade only when you need more.