Live

Freshchat, answered before your inbox fills.

Gydr resolves the routine conversations and hands the hard ones into Freshchat — with the whole exchange attached, so your team starts warm.

New ticket — from Gydr

Customer needs a person

Full conversation attached

✓ Assigned to your team

A quieter inbox

Answered questions never reach Freshchat. Your team's queue holds only conversations that need them.

Context on arrival

Escalations arrive as Freshchat conversations carrying the full transcript — nothing to ask twice.

Around the clock

Nights and weekends are covered. The morning queue holds decisions, not backlogs.

Setup

Connected in one sitting.

Connect your desk account

A guided flow from the Gydr dashboard — no developer needed.

Choose which chatbots hand over

Pick the chatbots whose escalations reach this desk.

Ask for a human

Watch the ticket arrive with the full conversation. Done.

Free to start — connect your desk on any plan.