Integrations/LiveChat
LiveChat, with an AI first reply — coming soon.
LiveChat support is coming soon. Gydr will take the first conversation with each visitor and, when someone needs your team and someone is available, hand the chat over with the history so far.
New ticket — from Gydr
Customer needs a person
Conversation so far attached
✓ Sent to your teamMid-conversation handover
The customer doesn't restart. Your agent joins the same thread, with what was said so far.
Availability-aware
Gydr will check a person is online before offering one, so it doesn't promise a handover that can't happen.
Answers after hours
When your team is offline, Gydr keeps answering from your knowledge instead of showing a miss.
Setup
How it will work.
Connect your desk account
A guided flow from the Gydr dashboard, once the connection opens.
Choose which chatbots hand over
Pick the chatbots whose escalations reach this desk.
Ask for a human
The ticket arrives with the conversation so far.
Put Gydr in front of your LiveChat.
Coming soon — join the waitlist and we'll tell you when it opens.