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Integrations/Zendesk

Coming soon — join the waitlist

Zendesk, with an AI front line — coming soon.

Zendesk support is coming soon. Gydr will answer in front of your Zendesk: routine questions can be answered before they become tickets, and the ones that need a person will arrive with the conversation so far attached.

New ticket — from Gydr

Customer needs a person

Conversation so far attached

✓ Sent to your team

Fewer routine tickets

Repetitive questions can be answered before they reach the queue, so what lands is work that needs a person.

The conversation so far, attached

Escalations will open as a Sunshine conversation with the history so far — customers don't have to repeat themselves.

Your usual workflow

Your usual Zendesk workflow picks it up. Gydr sits in front, not inside.

Setup

How it will work.

1

Connect your desk account

A guided flow from the Gydr dashboard, once the connection opens.

2

Choose which chatbots hand over

Pick the chatbots whose escalations reach this desk.

3

Ask for a human

The ticket arrives with the conversation so far.

Put an AI front line on your Zendesk.

Coming soon — join the waitlist and we'll tell you when it opens.

Join the waitlist

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