Integrations/Zendesk
Zendesk, with an AI front line — coming soon.
Zendesk support is coming soon. Gydr will answer in front of your Zendesk: routine questions can be answered before they become tickets, and the ones that need a person will arrive with the conversation so far attached.
New ticket — from Gydr
Customer needs a person
Conversation so far attached
✓ Sent to your teamFewer routine tickets
Repetitive questions can be answered before they reach the queue, so what lands is work that needs a person.
The conversation so far, attached
Escalations will open as a Sunshine conversation with the history so far — customers don't have to repeat themselves.
Your usual workflow
Your usual Zendesk workflow picks it up. Gydr sits in front, not inside.
Setup
How it will work.
Connect your desk account
A guided flow from the Gydr dashboard, once the connection opens.
Choose which chatbots hand over
Pick the chatbots whose escalations reach this desk.
Ask for a human
The ticket arrives with the conversation so far.
Put an AI front line on your Zendesk.
Coming soon — join the waitlist and we'll tell you when it opens.
